There are times when five stars simply aren’t enough. As a funeral director for more than two decades, I know what exceptional funeral service looks like. When my sister lost her 33-year-old son, Jesse, however, I wasn’t the funeral director—I was his uncle, my sister’s brother, and a grieving member of our family. Loretta at Meyers Funeral Chapel earned every one of these five stars through her compassion, professionalism, attention to detail, communication, and above all, the genuine love and dignity she showed Jesse and our family. She anticipated our needs, handled every detail beautifully, and cared for Jesse with the same dignity and attention I would have given him myself. She never made us feel like another family she was serving. She made us feel like our family mattered and Jesse mattered. For me personally, Loretta gave me something priceless: the ability to stop being the funeral director and simply be Jesse’s uncle and my sister’s brother. I trusted her completely. Loretta, from one funeral director to another, you represent the very best of our profession. Five stars aren’t given because everything simply went as planned—they are earned by how you make a family feel during one of the worst moments of their lives.

- Donald Shinn Verified